Return and Refund Policy

By choosing our kitchenware, baking utensils, cookware, and tablecloths, you'll not only receive high-quality and practical kitchen products, but also enjoy worry-free after-sales service. All customers who purchase products from our store can enjoy a 30-day no-questions-asked return policy. For quality issues not caused by human error, we support a full refund, and you will not incur any additional costs.

Return Conditions

Time Limit: Customers may apply for a return within 30 days of receiving the goods.

Product Condition: Returned goods must be in their original condition; the product must be brand new, unused, and resaleable.

Non-Returnable Items:

Used or visibly damaged goods

Damage caused by improper use or storage (e.g., The pot has obvious scratches, and the tablecloth is torn., etc.)

Refund Process

Application Method: Customers must submit a return request through the "Contact Us" page or customer service email, providing their order number.

Review and Confirmation: We will review and respond within 2 business days of receiving the return request. If the return request is approved, we will provide: the return address and return instructions.

Refund Time: After receiving and inspecting the returned goods, the refund will be returned to the customer's original payment account within 2 business days.

Shipping Information:

We will cover return shipping costs for items with quality issues or incorrect shipments.

If a return is initiated due to the customer's own reasons (For example, dissatisfaction with the product style, the tablecloth size not being suitable, or a change of mind.), the customer will be responsible for the return shipping costs.

Damaged or Defective Goods: If the goods are damaged during transportation (For example, a broken milk pot, or chipped kitchen utensils.), please contact our customer service team within 48 hours of receiving your order and provide clear photos of the damage. After verification, we will immediately process a full refund for you.

Exchanges: We do not offer direct exchanges. If you need an exchange, please contact our customer service team to initiate a return process and then place a new order.

Contact Information:

Email : service@mypxsk.com

Phone : +1 (716) 495-4814

Address : 535 Lopeman St, Lebanon, MO 65536-3544, US